2019-06-14T15:47:11.833Z - info: jsreport server successfully started on https port: 5488
2019-06-14T15:47:11.833Z - info: fs store emits sockets to synchronize underlying changes with studio
2019-06-14T15:47:11.849Z - info: Verifying license key --licenseKey=xxxxxxx-xxxxxxx-xxxxxxx-xxxxxxx
2019-06-14T15:47:12.863Z - info: Closing jsreport instance
2019-06-14T15:47:12.869Z - error: Error occured during reporter init Error: License key is not valid
at /home/jsreport/jsreportapp/node_modules/jsreport-licensing/lib/licensing.js:146:18
at tryCatcher (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/util.js:16:23)
at Promise._settlePromiseFromHandler (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:512:31)
at Promise._settlePromise (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:569:18)
at Promise._settlePromise0 (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:614:10)
at Promise._settlePromises (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:694:18)
at Promise._fulfill (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:638:18)
at Promise._settlePromise (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:582:21)
at Promise._settlePromise0 (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:614:10)
at Promise._settlePromises (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:694:18)
at Promise._fulfill (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:638:18)
at /home/jsreport/jsreportapp/node_modules/bluebird/js/release/nodeback.js:42:21
at /home/jsreport/jsreportapp/node_modules/graceful-fs/graceful-fs.js:45:10
at FSReqWrap.oncomplete (fs.js:135:15)
Error: License key is not valid
at /home/jsreport/jsreportapp/node_modules/jsreport-licensing/lib/licensing.js:146:18
at tryCatcher (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/util.js:16:23)
at Promise._settlePromiseFromHandler (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:512:31)
at Promise._settlePromise (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:569:18)
at Promise._settlePromise0 (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:614:10)
at Promise._settlePromises (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:694:18)
at Promise._fulfill (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:638:18)
at Promise._settlePromise (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:582:21)
at Promise._settlePromise0 (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:614:10)
at Promise._settlePromises (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:694:18)
at Promise._fulfill (/home/jsreport/jsreportapp/node_modules/bluebird/js/release/promise.js:638:18)
at /home/jsreport/jsreportapp/node_modules/bluebird/js/release/nodeback.js:42:21
at /home/jsreport/jsreportapp/node_modules/graceful-fs/graceful-fs.js:45:10
at FSReqWrap.oncomplete (fs.js:135:15)

what is the problem?

can you please send an email to support@jsreport.net with the following details?

• your license key
• how are you specifying the license key? (according to the logs it seems that you sending extra characters in the license key value (like --licenseKey=)
• jsreport version

Thanks.