Can't get access to my app after restarting it from Azure server

amermushtaq

Hi there

i have used the docker in azure server to create an app to access the js report.

It was working fine for 3 years. but now suddenly it goes down.

It's displaying me this type of error.

Application Error

If you are the application administrator, you can access the diagnostic resources.

I have tried to restart the app in azure server. but its not working.

can anyone please advise. what i need to update to gain access again.

Thanks and Regards
Amer Mushtaq

jan_blaha

Hi,

this error page doesn't come from the jsreport.
Please try to get access to the server's file system and collect logs from the jsreport.
It's stored typically in the "logs" folder.

Jan

amermushtaq

Thanks Jan.

I just checked for the log file. please have a look at this error log and advise me what should i do to get my app working again.

2021-02-23T08:14:29.005Z INFO - Starting container for site
2021-02-23T08:14:29.006Z INFO - docker run -d -p 1772:5488 --name silverowreports_0_8003c168 -e WEBSITES_ENABLE_APP_SERVICE_STORAGE=true -e WEBSITE_SITE_NAME=silverowreports -e WEBSITE_AUTH_ENABLED=False -e PORT=5488 -e WEBSITE_ROLE_INSTANCE_ID=0 -e WEBSITE_HOSTNAME=silverowreports.azurewebsites.net -e

2021-02-23T08:14:32.226Z INFO - Initiating warmup request to container silverowreports_0_8003c168 for site silverowreports
2021-02-23T08:14:50.052Z INFO - Waiting for response to warmup request for container silverowreports_0_8003c168. Elapsed time = 17.8252537 sec
2021-02-23T08:15:00.705Z ERROR - Container silverowreports_0_8003c168 for site silverowreports has exited, failing site start
2021-02-23T08:15:00.713Z ERROR - Container silverowreports_0_8003c168 didn't respond to HTTP pings on port: 5488, failing site start. See container logs for debugging.
2021-02-23T08:15:00.731Z INFO - Stopping site silverowreports because it failed during startup.
2021-02-23T08:20:56.637Z INFO - Pulling image from Docker hub: jsreport/jsreport:2.4.0-full
2021-02-23T08:20:59.426Z INFO - 2.4.0-full Pulling from jsreport/jsreport
2021-02-23T08:20:59.426Z INFO - Digest: sha256:b491a8aed7e761bda0bcf8f0abf55f82b917e531a497e22a3290ce31ef654dec
2021-02-23T08:20:59.427Z INFO - Status: Image is up to date for jsreport/jsreport:2.4.0-full
2021-02-23T08:20:59.434Z INFO - Pull Image successful, Time taken: 0 Minutes and 2 Seconds
2021-02-23T08:20:59.511Z INFO - Starting container for site
2021-02-23T08:20:59.512Z INFO - docker run -d -p 9246:5488 --name silverowreports_0_63e919f6 -e WEBSITES_ENABLE_APP_SERVICE_STORAGE=true -e WEBSITE_SITE_NAME=silverowreports -e WEBSITE_AUTH_ENABLED=False -e PORT=5488 -e WEBSITE_ROLE_INSTANCE_ID=0 -e WEBSITE_HOSTNAME=silverowreports.azurewebsites.net -e

2021-02-23T08:21:02.441Z INFO - Initiating warmup request to container silverowreports_0_63e919f6 for site silverowreports
2021-02-23T08:21:18.446Z INFO - Waiting for response to warmup request for container silverowreports_0_63e919f6. Elapsed time = 16.0043652 sec
2021-02-23T08:21:28.370Z ERROR - Container silverowreports_0_63e919f6 for site silverowreports has exited, failing site start
2021-02-23T08:21:28.432Z ERROR - Container silverowreports_0_63e919f6 didn't respond to HTTP pings on port: 5488, failing site start. See container logs for debugging.
2021-02-23T08:21:28.590Z INFO - Stopping site silverowreports because it failed during startup.
2021-02-23T08:29:28.330Z INFO - Pulling image from Docker hub: jsreport/jsreport:2.4.0-full
2021-02-23T08:29:29.387Z INFO - 2.4.0-full Pulling from jsreport/jsreport
2021-02-23T08:29:29.402Z INFO - Digest: sha256:b491a8aed7e761bda0bcf8f0abf55f82b917e531a497e22a3290ce31ef654dec
2021-02-23T08:29:29.403Z INFO - Status: Image is up to date for jsreport/jsreport:2.4.0-full
2021-02-23T08:29:29.406Z INFO - Pull Image successful, Time taken: 0 Minutes and 1 Seconds
2021-02-23T08:29:29.431Z INFO - Starting container for site
2021-02-23T08:29:29.432Z INFO - docker run -d -p 4816:5488 --name silverowreports_0_5ccfd5a1 -e WEBSITES_ENABLE_APP_SERVICE_STORAGE=true -e WEBSITE_SITE_NAME=silverowreports -e WEBSITE_AUTH_ENABLED=False -e PORT=5488 -e WEBSITE_ROLE_INSTANCE_ID=0 -e WEBSITE_HOSTNAME=silverowreports.azurewebsites.net -e