Issue upgrading 2.20 -> 2.40

timror

I've just upgraded from jsreport 2.20 -> 2.40.
npm reported some warnings and 2 high severity vulnerabilities.
Now I cannot access the jsreport studio any more.
I get the login screen. Enter credentials and then the spinner shows, but never stops...
Error log shows nothing.

Any ideas on how to fix?

EDIT
as requested:

the startup log I will post later (tomorrow)

jan_blaha

can you post the jsreport startup logs?
If you open f12 tools, can you share the error from the console?

timror

I've reverted the update when I came to the conclusion that I'm not able to run 'jsreport start'.
I found out that JSreport has been installed with another Windows account, without global installation.
Jsreport was found in %APPDATA% > nodejs under that other account.

We can copy that folder to our own %APPDATA% and make it work, but is that a good solution? Or is it better to install jsreport again, with the global -g flag enabled?

Is it possible that JSreport was not proparly updated, because it was not installed globally, thus causing the issues?

jan_blaha

We recommend following these steps
https://jsreport.net/learn/windows

mkdir jsreportapp
cd jsreportapp
npm i -g jsreport-cli
jsreport init
jsreport configure
jsreport start

If your installation is somehow corrupted, it is better to remove it and install jsreport from scratch in the dedicated folder.