License renew

  • Hi,

    I had my license automaticly renewed by the gumroad site, but, in the library area of this site there's no new key available, and the key available there has an old payment receip only.
    The value of renewed was already debited of my invoice.
    How can i a get a new license key or the license's key remains the same? If is this, why the jsreport has not updated the date of license for the next year?


  • Hi,

    the license key stays the same and jsreport should update the date automatically after the restart.
    You should see the receipt for download in gumroad library.
    It should have been also sent to you via email. Maybe it is in spam?

    Could you email me your email address you use at gumroad so I can double check it?

    Thank you

  • Hi Jan,

    Thanks for the response. My e-mail registered at gumroad is
    I'am waiting for the confirmation.



  • The license key is correctly extended by year. I see also the extended date in jsreport studio if I use it.
    You should see the same if you restart jsreport instance.

    I've emailed you the receipt in case you haven't found it yet.

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