Background:
We are currently using JS Report in an on-premise installation to generate 1 particular report for our business. This started as a test use case, but has become a vital part of operations. Well done on the software, it's great!
I'd like to transition to the SaaS model and get out of the server/security management business. Our current report also sends out an e-mail of the report via nodemailer and SES, which as I understand is not supported on the SaaS offering. I've also read elsewhere that there are alternative ways to accomplish the same task, albeit without these modules. It all seems straightforward enough, but we are woefully short on available development time.
The Question:
Would purchasing the support plans inclusive of implementation hours cover such a transition, provided access was given to the on-premise install?
If not, are there any recommended development resources?
Thanks in advance.