I finally got it working. I updated the service file to:

[Unit]
Description=jsreport
After=network.target

[Service]
Type=simple
User=www-data
Group=www-data
WorkingDirectory=/opt/jsreport
ExecStart=/usr/bin/jsreport start
Restart=on-failure
Environment="NODE_ENV=production"
Environment="XDG_CONFIG_HOME=/tmp/jsreport/jsreport-config"
Environment="XDG_CACHE_HOME=/tmp/jsreport/jsreport-cache"

[Install]
WantedBy=multi-user.target

created those directories and added the permissions to them.

also updated the js config to:

  "httpPort": 5488,
  "trustUserCode": true,
  "chrome":{
    "launchOptions":{
      "args":[
         "--no-sandbox","--disable-setuid-sandbox","--disable-crash-handler" 
       ]
    }
  },
  "store": {
    "provider": "fs"
  },
  "blobStorage": {
    "provider": "fs"
  },
  "logger": {
    "console": {
      "transport": "console",
      "level": "debug"
    },
    "file": {
      "transport": "file",
      "level": "info",
      "filename": "logs/reporter.log"
    },
    "error": {
      "transport": "file",
      "level": "error",
      "filename": "logs/error.log"
    }
  },
  "reportTimeout": 60000,
  "workers": {
    "numberOfWorkers": 2
  },
"extensions": {
    "chrome-pdf":{
      "launchOptions":{
        "args":[
          "--no-sandbox","--disable-setuid-sandbox","--disable-crash-handler"
        ]
      }
    },
    "authentication": {
      "cookieSession": {},
      "admin": {
        "username": "admin",
        "password": "password"
      },
      "enabled": false
    },
    "sample-template": {
      "createSamples": true
    }
  }
}

FYI, this is running as a service. the service file looks like:

[Unit]
Description=jsreport
After=network.target

[Service]
Type=simple
User=www-data
Group=www-data
WorkingDirectory=/opt/jsreport
ExecStart=/usr/bin/jsreport start
Restart=on-failure
Environment="NODE_ENV=production"

[Install]
WantedBy=multi-user.target

He there, I've just installed jsreport on the latest Ubuntu desktop LTR. No, VM, docker, etc. Straight installation. Whenever I try to run one of the samples (I'm just trying to get it working), I get the following error and I'm not sure what to do at all. Can someone help?

Report "invoice-main" render failed.

Failed to launch the browser process:  Code: null

stderr:
chrome_crashpad_handler: --database is required
Try 'chrome_crashpad_handler --help' for more information.
[76261:76261:1128/090758.082194:ERROR:third_party/crashpad/crashpad/util/linux/socket.cc:120] recvmsg: Connection reset by peer (104)

TROUBLESHOOTING: https://pptr.dev/troubleshooting

my config looks like:

{
  "httpPort": 5488,
  "trustUserCode": true,
  "store": {
    "provider": "fs"
  },
  "blobStorage": {
    "provider": "fs"
  },
  "logger": {
    "console": {
      "transport": "console",
      "level": "debug"
    },
    "file": {
      "transport": "file",
      "level": "info",
      "filename": "logs/reporter.log"
    },
    "error": {
      "transport": "file",
      "level": "error",
      "filename": "logs/error.log"
    }
  },
  "trustUserCode": false,
  "reportTimeout": 60000,
  "workers": {
    "numberOfWorkers": 2
  },
  "extensions": {
    "chrome-pdf":{
      "launchOptions":{
        "args":[
          "--no-sandbox","--disable-setuid-sandbox","--disable-crash-handler"
        ]
      }
    },
    "authentication": {
      "cookieSession": {},
      "admin": {
        "username": "admin",
        "password": "password"
      },
      "enabled": false
    },
    "sample-template": {
      "createSamples": true
    }
  }
}

Gaaaar, that fixed it. I've been trying to find a solution for a couple of days-worth of time for the past week, so thank you!

Hello,

Just installed the latest version of JSReport Server. When i start it from the command line using "jsreport start" everything works fine. However, when running from a service after running "jsreport win-install", none of the chrome-pdf or chrome-image recipes work. The error is:

*Report "test" render failed.

chrome pdf generation timed out
Error: chrome pdf generation timed out
at module.exports (C:\jsreport\node_modules@jsreport\jsreport-core\lib\shared\createError.js:10:13)
at WorkerReporter.createError (C:\jsreport\node_modules@jsreport\jsreport-core\lib\shared\reporter.js:53:12)
at Timeout._onTimeout (C:\jsreport\node_modules@jsreport\jsreport-chrome-pdf\lib\conversion.js:423:30)
at listOnTimeout (node:internal/timers:581:17)
at process.processTimers (node:internal/timers:519:7)*

I've copied the puppeteer folder to the appropriate user profile of the profile used to run the installation of jsreport.

Ok, we never had a license for the enterprise version, so it's strange that this message just started showing this morning. Even stranger that it was working with 8 templates without an enterprise license. In any case, I removed 4 (they were the included samples) and it works again.

Hi All,

We're getting that message in the error log. It's been a while since we installed it. I don't even remember the licensing process, but what can I do to at least get it running again, even if it's in "free" mode?

By "taking into account the variables that I've pointed out above" I mean there can be x number of market categories and x number of months. This is where I'm stuck.

Hello,

I've been tasked to create an XLSX report. The image below is the desired result, with the "..." added by me in order to indicate to you that a report can have any number of columns (market category) and rows (month of a year). In this case, there are two market categories (Survey - Energy Field and Survey - Energy Office) and the first 10 months of 2020. But a report could contain more market categories and more (or less) months. And the title of the chart could be anything (in this case it is Energy 2020).

I've looked at the example Xlsx Chart report, and it is somewhat helpful. I can create the basic template, but I would like to know how to generate the report taking into account the variables that I've pointed out above.

duh, nevermind. That's what the "blobName" field is for. Thanks Jan.