I'm using the jsreportonline (via api) to generate reports. While requesting a new report the report times out after 20 seconds on pdf generation. I do see in the online FAQ that the limits are hard limits.
My application is currently using a bronze account and I was wondering if the timeout limit can be increased? Here is the exact error we see,
{"message":"Timeout Error: pdf generation not completed after 20000ms","stack":"Error: Timeout Error: pdf generation not completed after 20000ms\n at Timeout.setTimeout (/app/node_modules/jsreport-chrome-pdf/lib/conversion.js:192:19)\n at ontimeout (timers.js:498:11)\n at tryOnTimeout (timers.js:323:5)\n at Timer.listOnTimeout (timers.js:290:5)"}