Hello
I have installed the license correctly and I see the verification process in the log file as the server starts up. However, verification is failing. This is the error:
2017-06-21T20:05:28.657Z - info: Veryfing license key XXXXXXXXXXXXXXXXXXXXXXXXXXX
2017-06-21T20:05:29.493Z - error: Error occured during reporter init Error: License key is not valid
at Request._callback (/opt/jsreport/node_modules/jsreport-licensing/lib/licensing.js:117:14)
at Request.self.callback (/opt/jsreport/node_modules/request/request.js:186:22)
at emitTwo (events.js:106:13)
at Request.emit (events.js:191:7)
at Request.<anonymous> (/opt/jsreport/node_modules/request/request.js:1081:10)
at emitOne (events.js:96:13)
at Request.emit (events.js:188:7)
at IncomingMessage.<anonymous> (/opt/jsreport/node_modules/request/request.js:1001:12)
at IncomingMessage.g (events.js:291:16)
at emitNone (events.js:91:20)
at IncomingMessage.emit (events.js:185:7)
at endReadableNT (_stream_readable.js:974:12)
at _combinedTickCallback (internal/process/next_tick.js:74:11)
at process._tickCallback (internal/process/next_tick.js:98:9)
The key is correct as sent from you.
I am in an on premise server behind a corporate firewall. Could this be the problem.
Please help.
Thank you