Ok had some time to look into this and got a fix.
Installing and switching PhantomJS from v1.9.8 to v2.1.1 seems to work.

So we tried with our old server (we have two report servers) and it seemed to work. The only problem is that this other server isn't https.

dedicated-process didn't fix it

we can wget the image/https resource from the box so we don't believe it's a network block

We can try a new server but it will take awhile, will report back with any new developments

Thanks

It seems some of the * didn't make it. All of the above fields do have info in it, but we've redacted confidential info for our safety

Ubuntu 16.04
jsreport 1.7.0 development (We think)

jsreport config:

{
"httpsPort": 3000,
"certificate": {
"key": "",
"cert": ""
},
"authentication": {
"cookieSession": {
"secret": "i have no idea"
},
"admin": {
"username": "",
"password": ""
},
"enabled": true
},
"connectionString": {
"name": "fs"
},
"logger": {
"console": {
"transport": "console",
"level": "debug"
},
"file": {
"transport": "file",
"level": "info",
"filename": "logs/reporter.log"
},
"error": {
"transport": "file",
"level": "error",
"filename": "logs/error.log"
}
},
"blobStorage": "fileSystem",
"phantom": {
"allowLocalFilesAccess": false,
"strategy": "phantom-server",
"timeout": 40000
},
"electron": {
"allowLocalFilesAccess": false,
"strategy": "electron-ipc",
"timeout": 40000
},
"tasks": {
"strategy": "http-server",
"timeout": 10000
},
"scripts": {
"allowedModules": ["mailgun-js"],
"timeout": 40000
},
"sample-template": {
"createSamples": false
},
"license-key" : "***",
"daemon" : true
}

Anything with *** is just redacted info. Another note, this was working for us like last week, but we haven't changed anything

When we removed https from the image on our server it seemed to work, is there anyway we can still use https? Our server redirects everything to https.
Https also does work with the html recipe instead, but we want it to be pdf, and we don't use a proxy.

Here's the debug log:

+0 Starting rendering request 12
+0 Rendering template {shortid:BkXOtj5jb, recipe:phantom-pdf,engine:handlebars}
+0 Adding sample data HycvXJii-
+1 Resources not defined for this template.
+1 Rendering engine handlebars
+21 Taking compiled template from engine cache
+22 Replaced images []
+23 Executing recipe phantom-pdf
+24 Converting in http server based phantomjs 1.9.8
+25 Request file:///%2Fvar%2Fwww%2FTracxTMS%2Fjsreport-temp%2F5b5b4210-a491-11e7-a487-1b30c088e57fhtml.html
+26 Request https://lh4.googleusercontent.com/-v0soe-ievYE/AAAAAAAAAAI/AAAAAAADwkE/KyrKDjjeV1o/photo.jpg
+34 Unable to load resource (#17URL:https://lh4.googleusercontent.com/-v0soe-ievYE/AAAAAAAAAAI/AAAAAAADwkE/KyrKDjjeV1o/photo.jpg)
+34 Error code: 99. Description: Error creating SSL context (error:140A90C4:SSL routines:func(169):reason(196))
+59 phantom-pdf recipe finished with 1 pages generated
+59 Skipping storing report.
+60 Rendering request finished 12

https://playground.jsreport.net/studio/workspace/B1uxZyioW/7

It seems to work here, but not on our production server

We're trying to create several documents for our program where the logo could be different across any or all users of said program. We store the files on our end, get the file url, and send it to the jsreport server, along with some other data. For whatever reason, despite our best attempts to solve this issue, the image doesn't load at all, just a little square box. In fact, even if we hard code an image url into the jsreport, it still does the same thing.

Tried to search your documentation as well as the forums to no avail. Any help would be nice