Issue resolved.
Problem was due to our license key was flagged as expired on the JSReports license validation (incorrectly)
thank you Jan for identifying and fixing this issue. (perhaps better handling/log messages would be helpful in this case :) )
Robert Ward
@Robert Ward
Posts made by Robert Ward
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RE: crash on startup license verification
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crash on startup license verification
Hi
we are running version 2.7.2 of JSReports for a while without issue.
today, both our non-prod and prod environments crashed with the error reported below
i have confirm the license key is correct
we are running as a docker image.is there potentially an outage currently?
2022-03-29T14:19:11.874Z - info: jsreport server successfully started on https port: 8005
2022-03-29T14:19:11.875Z - info: fs store emits sockets to synchronize underlying changes with studio
2022-03-29T14:19:11.894Z - info: Verifying license key XXXXXXXX
2022-03-29T14:19:12.125Z - info: Closing jsreport instance
Error occured during reporter init TypeError: Cannot read property 'data' of undefined
at handleResponse (/app/node_modules/jsreport-licensing/lib/licensing.js:133:27)
at /app/node_modules/jsreport-licensing/lib/licensing.js:195:12
at async AsyncFunction.<anonymous> (/app/node_modules/jsreport-licensing/lib/licensing.j