no file or can't open report

[Carl Blanchard]

Report no file, Sometimes when I generate a report in the development studio the report generates fine and presents a PDF but when I go to download it, it says nofile ?
The same report generated on our service only seems to be 3kb in size which is clearly wrong. Any ideas ?

[bjrmatos]

how are you downloading the report?

[Carl Blanchard]

Aww Okay. I think this is causing me the same problem when I send to API. I send the template & the data. It says its processes fine but the PDF is already 2 - 3mb in size and when I open them nothing is there. The output of the call on the studio is

+0 Starting rendering request 29
+1 Rendering anonymous template { recipe:phantom-pdf,engine:jsrender}
+3 Inline data specified.
+12 Resources not defined for this template.
+14 Rendering engine jsrender
+23 Taking compiled template from engine cache
+28 Replaced images []
+30 Executing recipe phantom-pdf
+415 Converting in dedicated phantomjs 1.9.8
+419 Request file:///C%3A%5CWINDOWS%5CTEMP%5Cjsreport-temp%5C31b47be0-1ef6-11e8-8024-79bd93052f26.html
+511 phantom-pdf recipe finished with 0 pages generated
+513 Skipping storing report.

If I run the same data and template on developer studio, it renders correctly, but I can't download unless I do it the way you stated. ???

[bjrmatos]

I think this is causing me the same problem when I send to API. I send the template & the data. It says its processes fine but the PDF is already 2 - 3mb in size and when I open them nothing is there.

can you share the code that you are using to send the request to jsreport? maybe there is something wrong