Windows 10 Update

Carl Blanchard

Has anyone else had a problem with running JSReport as a service after Windows 10 Update?
I just started a customer demonstration and the JSReport service failed to start. It kept going into a paused state.
In the end, I reverted back to the previous version of windows and the JSReport service runs fine again.

Would like to hear about others experiences with this issue

bjrmatos

hi, yes, other user has reported this problem, it is a problem with nssm and windows creators update, nssm is the third-party dependency that we are using to create the windows service.

Workaround solution until an official fix is provided:

-Download the pre-release of nssm https://nssm.cc/download
-Extract the release, take the nssm.exe from x64 folder and rename it to nssm64.exe
-Copy nssm64.exe into node_modules\winser-with-api\bin
-Run the jsreport win service install (maybe you need to uninstall before)

Carl Blanchard

Have there been any further updates to the official fix?

bjrmatos

hi! not yet, but it is in our plans, hopefully in the next jsreport release (which maybe will be released in a couple of days)