PDF Utils - Merge Document takes Time to render the pdf

[SuryaPrakash Rajasekar]

Hi,

I have a template with pdf utils configuration. In that i have configured two template to "Merge whole document" for header and footer purpose. Time taken to generate the pdf was around 30 to 40 seconds.

Following is the report log

2020-12-03T13:00:24.570Z - info: Starting rendering request 3 (user: kanadmin)
2020-12-03T13:00:24.571Z - info: Rendering template { name: main, recipe: chrome-pdf, engine: handlebars, preview: false }
2020-12-03T13:00:28.194Z - info: Starting rendering request 4 (user: kanadmin)
2020-12-03T13:00:28.194Z - info: Rendering template { name: noteinfo, recipe: html, engine: handlebars, preview: false }
2020-12-03T13:00:28.991Z - info: Rendering request 4 finished in 797 ms
2020-12-03T13:00:38.390Z - info: pdf-utils is starting pdf processing
2020-12-03T13:00:40.994Z - info: Starting rendering request 5 (user: kanadmin)
2020-12-03T13:00:40.995Z - info: Rendering template { name: header-footer, recipe: chrome-pdf, engine: handlebars, preview: false }
2020-12-03T13:00:41.099Z - info: Starting rendering request 6 (user: kanadmin)
2020-12-03T13:00:41.190Z - info: Rendering template { name: clientSignature, recipe: html, engine: handlebars, preview: false }
2020-12-03T13:00:41.998Z - info: Rendering request 6 finished in 900 ms
2020-12-03T13:00:50.593Z - info: Rendering request 5 finished in 9599 ms
2020-12-03T13:00:51.393Z - info: Starting rendering request 7 (user: kanadmin)
2020-12-03T13:00:51.394Z - info: Rendering template { name: encounterinfo, recipe: chrome-pdf, engine: handlebars, preview: false }
2020-12-03T13:01:00.197Z - info: Rendering request 7 finished in 8803 ms
2020-12-03T13:01:01.397Z - info: pdf-utils pdf processing was finished
2020-12-03T13:01:01.398Z - info: Rendering request 3 finished in 36828 ms

When we remove the templates added in PDF utils configuration, that time pdf was generated with in 7 to 8 seconds.

Can you please help me in this.

Thanks,

Surya prakash R

[jan_blaha]

Hi, Is it possible for you to share with us export of your workspace with data you use so we can debug it and find the bottleneck?
You can email it to me to keep it confidential.

[SuryaPrakash Rajasekar]

Hi,

Can you please share the emailid so that i will share in email.

[jan_blaha]

jan.blaha@jsreport.net

[SuryaPrakash Rajasekar]

Hi,

I have sent you the workspace in mail. Can you please check and help me.

Thanks,

Surya prakash R