crash on startup license verification

  • Hi
    we are running version 2.7.2 of JSReports for a while without issue.
    today, both our non-prod and prod environments crashed with the error reported below
    i have confirm the license key is correct
    we are running as a docker image.

    is there potentially an outage currently?

    2022-03-29T14:19:11.874Z - info: jsreport server successfully started on https port: 8005
    2022-03-29T14:19:11.875Z - info: fs store emits sockets to synchronize underlying changes with studio
    2022-03-29T14:19:11.894Z - info: Verifying license key XXXXXXXX
    2022-03-29T14:19:12.125Z - info: Closing jsreport instance
    Error occured during reporter init TypeError: Cannot read property 'data' of undefined
    at handleResponse (/app/node_modules/jsreport-licensing/lib/licensing.js:133:27)
    at /app/node_modules/jsreport-licensing/lib/licensing.js:195:12
    at async AsyncFunction.<anonymous> (/app/node_modules/jsreport-licensing/lib/licensing.j

  • Hi, there was no outage. Please email me your license key so I can check it. Thank you

  • Issue resolved.
    Problem was due to our license key was flagged as expired on the JSReports license validation (incorrectly)
    thank you Jan for identifying and fixing this issue. (perhaps better handling/log messages would be helpful in this case :) )

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