API 401 Unautorized cloud

  • Hello,

    I hope you are doing well.

    Thank you for this tool.

    I am using the cloud version and I didn't manage to get a successuful api connexion.

    here is my postman:

    I created a custom user but it doesn't work.

    Is there any difference in terme of Authentification process between the cloud and the hosted version?

    Thank you

  • The authentication works quite the same.
    Did you try to make the call also with the admin user?
    The custom user needs to have permissions to read the template, did you associate the proper permissions to the custom user? See here how the permissions can be associated.

  • Tahnk you for your answer.

    I finaly succeded after creating a new user and giving it the right rigthts.

    All the best,

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