Recent issues with word preview

  • Recently after my reports complete and go to be previewed it loads the word logo and then just freezes at that point and does not show the document. I am curious if anyone else has been noticing this same issue with the word online viewer? Downloading the report returns a well formed document and rerunning the report it will show up after a few tries in the preview.

    I understand this is outside the scope of jsreport itself but wondering if its on anyone elses radar and if there is anything that can be done to mitigate its frequency?


  • administrators

    hi! yes, I also have the chance to experience this while testing reports too, as far as I know, there is no way to mitigate this because it relays on the external service that MS provides for office preview.
    it is a bit bad, but the times it happened to me were really few and it does not last too much.

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