Latency
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We use the self-hosted jsreport (4.8.0) from an appsmith app. Since May 2nd, our west coast (Vancouver) users experience slowness rendering the reports (multiple templates using pptx or docx helpers). They report over 1 minute of waiting times for the reports to render. From the East coast (Montreal) it works fine (5-8 secs avg render). We tried both cloud and self-hosted appsmith platform, so I ruled out the appsmith being the cause of this. Is there something we could look at in the jsreport config that would explain this? Any other reason this could be happening?
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I don't think this could have anything to do with jsreport configuration.
Doesn't your report do remote calls? Let's say you are fetching some remote data or images?
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The report does remote calls for some images that are stored in supabase storage bucket. I'm not sure why the usage would spike last week though. after some additionnal log analysis I see that JSReport API calls can take up to 4o secs..
