hi! if this works on localhost this looks like something is not configured right on your IIS server (it returns 404) for any call to https://rpt.cpms.sanjoseca.gov/reporting/api/.... maybe IIS is not propagating requests with the right headers, i don't know the exact configuration for IIS to make it work as a proxy but you can find a reference for nginx here, maybe it can help you to better understand what you need to change in IIS to make it send important headers like X-Forwarded-For which is needed in order for jsreport to recognize that it is being used behind a proxy.
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• Olivier Robert